Why choose hotline and remote support? When a machine fails, it is crucial to respond quickly. Our Easy Plus Information and Diagnostics Center provides you with immediate assistance. With advanced remote maintenance technology (remote service), our product experts can connect directly to your machine via the Internet and efficiently solve various problems. Mobile chat and real-time video functions further simplify information exchange, making it more convenient and intuitive.
This not only helps to quickly and accurately identify components, but also effectively detect and correct faults. With remote service, our experts can view error messages, production parameters and machine settings.
The results are obvious: with remote service, more than 80% of repair issues are solved quickly and successfully, saving you valuable time and costs.
Your Benefits
1. Direct online remote access to the machine for efficient troubleshooting
2. Efficient repairs using remote service
3. Quick troubleshooting to minimize downtime
4. Avoid the costs and waiting time associated with service visits
5. Significantly improve machine production efficiency
